Customer Service

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Returns & Exchanges

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Return Policy


1.) Sent to us within 30 days of the delivery date of your order

2.) Sent to us in the same condition that it was delivered to you

If you received your merchandise in damaged condition, or items are missing please contact us as soon as possible to report the problem.

To initiate a return, or if there are questions with an order:

Call Customer Service at 1-800-334-3711 OR email us at

Contact Us by Phone or Mail

We are here for you and invite you to reach out to us anytime.  We have chat available here on our site M-F from 8 to 5pm EST.

We can also be reached by telephone at 800-334-3711 or fax us at 910-572-7040, or if you prefer you may correspond with us via mail at the address below.

Capel Incorporated 
PO Box 826 
831 North Main Street 
Troy, NC 27371

And finally, you can also reach out to us through the contact form below.

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